# Service Center | Pay a Bill, File a Claim | Ohlmeyer Insurance > Pay your insurance bill, file a claim 24/7, get ID cards or change your policy with Ohlmeyer Insurance, David Ohlmeyer Jr.'s insurance agency in Houma, Raceland and Lafayette, LA. Call (985) 876-0116. Source: https://ohlmeyerinsurance.com/service-center/ [Home](https://ohlmeyerinsurance.com/) / Service Center # Service Center: pay a bill, file a claim, get what you need. Pay your bill, file a claim and pull up ID cards any time online or in your insurance company's mobile app. For policy changes, reviews and certificates, call David's office and we'll take it from there. [Call (985) 876-0116](tel:+19858760116) [or report a claim 24/7 with **the claims number on your ID card**](#after-a-loss) **3 Offices** Houma, Raceland & Lafayette **Mon–Fri 8–5** Central Time **25+ Years** In the Community **4.6** 451 Verified Customer Reviews The Quick Answer The **Ohlmeyer Insurance Service Center** is where customers of David Ohlmeyer Jr. handle everyday policy needs. **Pay your bill or manage your policy** online or in your **insurance company's mobile app**; the details are on your policy documents and ID card. **File a claim 24/7** using **the claims number on your ID card** or in your insurer's mobile app. For **policy changes, certificates of insurance and policy reviews**, call the Houma office at **[(985) 876-0116](tel:+19858760116)** or the Lafayette office at **[(337) 232-1800](tel:+13372321800)**, Monday through Friday, 8 AM to 5 PM Central. Ohlmeyer Insurance is a local insurance agency led by David Ohlmeyer Jr., with offices in Houma, Raceland and Lafayette, Louisiana. Call [(985) 876-0116](tel:+19858760116) Text [Text (985) 876-0116 (Houma)](sms:+19858760116) Hours Mon–Fri, 8 AM – 5 PM Central Claims 24/7 The claims number on your ID card or your insurer's mobile app ## What do you need today? Pick one and we'll take it from there. Bills, claims and ID cards are open around the clock online and in your insurance company's mobile app. For anything that changes your coverage, call or text the Houma office, or call Lafayette. **Please don't text Social Security numbers or full bank or card numbers.** Billing ### Pay my bill Pay or set up automatic payments online or in your insurance company's mobile app. The details are on your policy documents and ID card. Questions about a bill? Call or text our Houma office. [Call about a bill](tel:+19858760116) [Text a billing question](sms:+19858760116) [or call Lafayette at **(337) 232-1800**](tel:+13372321800) Claims ### Report a claim Report a claim 24/7 using the claims number on your ID card or in your insurer's mobile app. Then call us so we can help it along. [Call us after you report it](tel:+19858760116) [or text **(985) 876-0116** (Houma)](sms:+19858760116) Certificates ### Request a certificate of insurance For a client, landlord, lender or job site. Tell us who the certificate holder is and what they asked for. [Call for a certificate](tel:+19858760116) [or text **(985) 876-0116** (Houma)](sms:+19858760116) ID cards & roadside ### Get ID cards or roadside help Your auto ID cards are in your insurance company's mobile app. If roadside coverage is on your policy, you can request help there too. Trouble getting in? Call or text us. [Call for ID cards](tel:+19858760116) [or text **(985) 876-0116** (Houma)](sms:+19858760116) Changes ### Make a policy change Add a car or driver, change your address, add a mortgagee or anything else. Changes aren't in effect until we confirm them with you. [Call about a change](tel:+19858760116) [or call Lafayette at **(337) 232-1800**](tel:+13372321800) Reviews ### Request a policy review New house, new driver, new business or just a big renewal increase? We'll go over your coverage, your deductibles and the discounts you may qualify for. [Request a review](https://ohlmeyerinsurance.com/quote-request) [or call **(985) 876-0116**](tel:+19858760116) ## After an accident or loss. Four steps, in this order. It's hard to think clearly right after a crash, a fire or a storm. Keep this list handy, especially during hurricane season. 1 ### Make sure everyone is safe Check on everyone involved and call 911 if anyone is hurt or there's a hazard like fire, a gas smell or downed lines. If you're on the road and can move safely, get out of traffic and turn on your hazards. 2 ### Document what happened Take photos of the damage and the scene. After a car accident, swap names, phone numbers and insurance details with the other driver and note the police report number if officers respond. At home, take reasonable steps to prevent more damage, like shutting off the water or tarping a hole in the roof, and keep your receipts. Hold on to damaged items until the adjuster has seen them, when you can. 3 ### Report the claim to your insurance company Report it 24/7 using the claims number on your ID card or in your insurer's mobile app. Have your policy number handy if you can. Your insurance company opens the claim and assigns an adjuster. 4 ### Call us so we can help Let us know at [(985) 876-0116](tel:+19858760116) during business hours. David and his team can help you understand your coverage, answer questions as the claim moves along and help you follow up with your insurance company when you need it. You have a local agent, not just a phone number. ## Three offices. One local team. Stop by any of our offices during business hours, or call **(985) 876-0116** in Houma and Raceland or **(337) 232-1800** in Lafayette. Weekends and after hours are available by appointment. Main office ### Houma - 6658 W Park Ave Houma, LA 70364 - Mon–Fri 8:00 AM – 5:00 PM Central - [(985) 876-0116](tel:+19858760116) - [Text (985) 876-0116 (Houma & Raceland)](sms:+19858760116) - [Get directions in Google Maps](https://www.google.com/maps/search/?api=1&query=6658%20W%20Park%20Ave%2C%20Houma%2C%20LA%2070364) - [About our Houma office](https://ohlmeyerinsurance.com/houma/) Raceland office ### Raceland - 4767 Hwy 1, Suite A Raceland, LA 70394 - Call ahead for hours - [(985) 876-0116](tel:+19858760116) · same line as Houma - [Get directions in Google Maps](https://www.google.com/maps/search/?api=1&query=4767%20Hwy%201%20Suite%20A%2C%20Raceland%2C%20LA%2070394) - [About our Raceland office](https://ohlmeyerinsurance.com/raceland/) Lafayette office ### Lafayette - 1019 E Saint Mary Blvd Lafayette, LA 70503 - Mon–Fri 8:00 AM – 5:00 PM Central - [(337) 232-1800](tel:+13372321800) - [Get directions in Google Maps](https://www.google.com/maps/search/?api=1&query=1019%20E%20Saint%20Mary%20Blvd%2C%20Lafayette%2C%20LA%2070503) - [About our Lafayette office](https://ohlmeyerinsurance.com/lafayette/) ## Service questions. Straight answers. How do I pay my bill? Pay your bill online or in your **insurance company's mobile app**, where you can also manage your policy and set up automatic payments. The details are on your policy documents and ID card. Something on the bill looks off, or you'd rather talk it through? Call us at (985) 876-0116 during business hours and we'll sort it out with you. How do I file a claim? Report a claim 24/7 using the claims number on your ID card or in your insurer's mobile app. That's the fastest way to open a claim, day or night. Then call our office at (985) 876-0116 so David and his team can help you follow it through. How fast can I get a certificate of insurance? We handle certificate requests during business hours, Monday through Friday, 8 to 5 Central. Call (985) 876-0116 or text (985) 876-0116 (Houma) with the certificate holder's name and address and any wording the requester needs. If you need it for a specific job or deadline, tell us the date when you ask. The sooner we have the details, the easier it is to get it right. Can you add a car to my policy today? Call us during business hours with the year, make and model (or the VIN), who will drive it and where it will be kept. We'll walk you through what's needed and get the request in. A change isn't in effect until we confirm it with you, so please don't treat a text or voicemail as coverage. If you're buying on a weekend, call us first thing on the next business day, or call before you buy if you can. How do I get new ID cards? Your auto ID cards are in your **insurance company's mobile app**, and you can also get them by logging in to your online account. Need them for a boat or motorcycle, or having trouble getting in? Call us and tell us which vehicle the cards are for. I moved or refinanced. What do I need to update? Let us know your new address, and if you refinanced, the new lender's name and loan number so we can update the mortgagee on your home policy. A move can also change where your cars are garaged, which matters for your auto policy. It's a good moment for a quick review, since a new address can change your coverage needs, your flood zone and your named-storm deductible. Should I call you or my insurance company first after an accident? Safety first, always. Then report the claim using the claims number on your ID card or in your insurer's mobile app, and call us so we can help. If it's during business hours and you're not sure what to do, call us at (985) 876-0116 and we'll point you in the right direction. Can I get roadside assistance? If roadside coverage is on your auto policy, you can request help through your insurer's mobile app. Not sure whether you have it, or want to add it? Call us at (985) 876-0116 and we'll check your policy with you. Coverage is subject to terms, conditions and availability. Still have questions? [Call (985) 876-0116](tel:+19858760116) . We'll give you a straight answer. ## Anything else we can help with? [Request a policy review](https://ohlmeyerinsurance.com/quote-request) [Meet David](https://ohlmeyerinsurance.com/about-david-ohlmeyer) [Lafayette office](https://ohlmeyerinsurance.com/lafayette/) [Call (985) 876-0116](tel:+19858760116) ## Need something not listed here? Just ask. Call or text us, Monday through Friday, 8 to 5 Central. A real person in Houma, Raceland or Lafayette will help. [Call (985) 876-0116](tel:+19858760116) [or text **(985) 876-0116** (Houma)](sms:+19858760116) --- **Ohlmeyer Insurance** (David Ohlmeyer Jr.) · Houma: 6658 W Park Ave, Houma, LA 70364, (985) 876-0116 · Raceland: 4767 Hwy 1, Suite A, Raceland, LA 70394, (985) 876-0116 (same line as Houma) · Lafayette: 1019 E Saint Mary Blvd, Lafayette, LA 70503, (337) 232-1800 · Houma and Lafayette open Mon–Fri 8:00 AM–5:00 PM Central; call ahead for Raceland Request a quote: https://ohlmeyerinsurance.com/quote-request (plain HTML form) or https://ohlmeyerinsurance.com/quote (guided).